IT Services
Empyreal Gate offers a full suite of IT solutions to help your business thrive, from tailored consulting and cloud integration to comprehensive support services.
Network Setup: Configure a basic local area network (LAN) for the office, including Wi-Fi setup and router configuration.
Hardware Installation: Set up workstations, printers, and basic peripherals.
Software Installation: Install essential software (e.g., operating system, office productivity tools).
Basic Security Setup: Configure firewalls and basic antivirus protection.
On-Site Support: Up to 5 hours of on-site setup and troubleshooting.
Documentation: Provide a setup guide and basic user instructions.
Ideal For: Small businesses with fewer than 10 employees, limited budget, or those getting started with basic IT needs.
Essentials
Network Design and Setup: Create a network design to support business growth, including VPN configuration for remote access.
Hardware and Software Procurement Assistance: Recommend hardware and software purchases suited to the company’s needs.
Server Setup: Install and configure a small server (on-premises or cloud-based) for file sharing and collaboration.
Comprehensive Security Setup: Implement endpoint security, firewalls, and network monitoring tools.
User Account Management: Configure user accounts, permissions, and shared drives.
Remote Support: 10 hours of remote support monthly, with access to additional on-site support at a discounted rate.
Network Monitoring: Basic 24/7 Infrastructure monitoring with alerts for downtime.
Ideal For: Businesses with 10-50 employees needing scalable solutions for growth and remote work capabilities.
Growth
Custom Network Architecture: Design and implement a custom network infrastructure, including VLANs, quality of service (QoS) for VoIP, and advanced configurations.
Cloud and On-Premise Integration: Set up a hybrid cloud environment for data storage, file sharing, and backup.
Advanced Security Measures: Multi-factor authentication (MFA), intrusion detection and prevention systems (IDPS), and regular vulnerability scans.
Server Virtualization: Set up and manage virtual servers to optimize hardware utilization.
Proactive Monitoring and Management: 24/7 monitoring with proactive issue resolution, patch management, and performance tuning.
* Disaster Recovery Plan: Develop and implement a disaster recovery plan, including regular backups and restoration tests.
Unlimited Remote Support: Unlimited remote support with priority response time for critical issues.
Quarterly IT Review: Regular assessments of the IT infrastructure and recommendations for improvements.
Ideal For: Businesses with more than 50 employees or those requiring advanced infrastructure, cloud integration, and enhanced security measures.
Enterprise
*Add-on - not included in base package
Dont see what you need?
Flexible Services: Design a customized package based on the specific needs of you the business.
Add-On Options: Include services like VoIP setup, advanced endpoint management, compliance solutions, or specialized software configurations.
IT Consulting: lean on our expertise when you need it, from IT roadmap planning, process optimization, or change management.
Scalability: Adapt the package as the business evolves to add more advanced services or increase support hours.
Ideal For: Companies with unique IT requirements or rapidly growing businesses seeking highly customized solutions.
Tailored Solutions
Need us to work with you to identify services that align with your business?